Front End Manager STLH

COGEN INC; Tallahassee (FL); On-site; USD 52,000 - 66,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

401(k)

Life Insurance

Paid time off

Job summary

Piggly Wiggly in Tallahassee, FL is seeking an experienced Front-End Manager to lead our grocery team. You will supervise front-end operations, coach staff, and collaborate with upper management to achieve store goals.

The ideal candidate has retail leadership experience, a strong focus on customer service, and the ability to train and motivate staff while maintaining safety and quality standards. This is a full-time, in-person role with open availability.

Qualifications

• Previous experience in retail sales or customer service is preferred.
• Multilingual skills are a plus, particularly fluency in English.
• Strong to excellent communication skills and willingness to work as part of a team.

Responsibilities

• Arrives at the workstation on time, appropriately groomed, dressed, and ready to work; works all scheduled shifts and attends required training courses and meetings.
• You will assist upper management in incorporating strategy and ensuring the store meets its goals.
• Provide excellent customer service.
• Set employee goals and objectives; delegate work duties to staff to attain objectives.
• Train staff to maximize efficiency and potential.
• Monitor and assist staff with work progress.
• Establish and maintain controls.
• What Will Make You Stand Out: Excellent customer service attitude and skills; strong communication; flexible hours.

Skills

Leadership

Customer service

Communication

Time management

Team collaboration

Adaptability

Job description

Front End ManagerPiggly Wiggly is seeking an experienced Grocery Manager to join our team! The ideal candidate will have experience in the grocery industry, a passion for customer service, and a strong ability to manage and motivate staff.We are a locally owned full-service grocery store. Our mission is to provide accessible, reliable, and safe products and services to grocery stores and other business investments efficiently and affordably through prudent business decisions for the communities we serve. We pride ourselves on great customer service, community connection, acting with integrity and respect and always be ready to serve, adapt, learn, and grow.The company is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We strive to have a safe workplace and therefore now conduct background screenings and drug testing. This employer participates in E-Verify.Responsibilities for all staffEmployees must be courteous, attentive, and professional with customers, vendors and peers and represent the company in a manner that will not discredit or disparage while on the clock and when in uniform outside of work.Employees must follow all safety rules and procedures and ensure that the store is kept in compliance with safety regulations at all times.Attendance and timeliness are a must for each shift.Principle Responsibilities job specific:Arrives at the workstation on time, appropriately groomed, dressed, and ready to work; works all scheduled shifts and attends required training courses and meetings.We are looking for a responsible Front-End Manager to undertake a variety of managerial tasks in collaboration with or in the absence of a higher-level manager.You will assist upper management in incorporating strategy and ensuring the store meets its goals.The ideal candidate will have a strong business mindset and leadership capabilities.The goal is to secure the effective operation of our business and the satisfaction of our clients to achieve accelerating and sustainable growth.Knowledge, Skills, and AbilityAbility to move or handle merchandise throughout the store generally weighing 0-50 pounds, occasionally up to 100 pounds. With or without a reasonable accommodationAbility to stand and/or bend over a worktable for duration of shift. With or without a reasonable accommodationStrong work ethic and ability to work in a fast-paced environment.Ability to work with ADA approved cleaning chemicals.Understanding of and compliance with company quality goals.Ability to work varied hours/days as business dictates.Other related duties as may be needed in the department.Previous experience in retail sales or customer service is preferred.Multilingual skills are a plus, particularly fluency in English.Strong to excellent communication skills and willingness to work as part of a team.Ability to deliver information in a clear and respectable manner to fellow Team Members, customers, and vendors.Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members.Ability to follow directions and procedures, effective time management and organization skills.Understanding of and compliance with company quality goals.Ability to move or handle merchandise throughout the store generally weighing 0-50 pounds, occasionally up to 100 pounds. With or without a reasonable accommodationAbility to stand and/or bend over a worktable for duration of shift. With or without a reasonable accommodationAbility to work varied hours/days as business dictates.Other related duties as may be needed in the department.What Will Make You a Great Candidate:Provide excellent customer service.Supervisor direct reporting staff according to overall company policy dailySet employee goals and objectivesDelegate work duties to staff to attain objectivesTrain staff to maximize efficiency and potential.Monitor and assist staff with work progress.Establish and maintain controls.What Will Make You Stand Out:Excellent Customer Service Attitude and SkillsGrocery store and/or retail experience to include at least 1 year in a leadership roleStrong communication skillsAbility to work flexible hours to include evenings and weekends.All KSA’s and skills must be demonstrated through your application and/or reference checks.Job Type: Full-time hourly with open availabilityBenefits:Health insuranceVision insuranceDental insurance401(k)Life InsurancePaid time offPhysical Demands:Standing for extended periods of timeBending, lifting, and reachingAbility to lift up to 50 poundsWork Location: In-person