Front End Manager STLH

Piggly Wiggly Food/Fresh For Less and Affiliated Companies; Tallahassee (FL); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

401(k)

Life Insurance

Paid time off

Job summary

Piggly Wiggly Food/Fresh For Less and Affiliated Companies in Tallahassee, FL is seeking an experienced Front End Manager to oversee front-end operations and lead a team of staff. The role focuses on delivering exceptional customer service while driving store performance.

The ideal candidate has grocery experience, strong leadership, and the ability to train and motivate a team to achieve goals in a fast-paced environment.

Qualifications

• Experience in grocery industry and customer service is required.
• Strong leadership and staff management capabilities.
• Ability to communicate clearly with customers, vendors and team members.

Responsibilities

• Arrives on time, properly groomed, and ready to work; attends required training.
• Lead front-end operations and staff in collaboration with store management.
• Support upper management in strategy execution to meet store goals.
• Train staff to maximize efficiency and ensure excellent customer service.
• Monitor progress and establish controls to ensure smooth operations.

Skills

Customer service

Leadership

Staff management

Communication skills

Teamwork

Time management

Multilingual

ADA compliance

Job description

Job Location: 292 FFL Piggly Wiggly Tallahassee FL Cogen STLH D2 - Tallahassee, FL 32301

Position Type: Full Time

Front End Manager

Piggly Wiggly is seeking an experienced Grocery Manager to join our team! The ideal candidate will have experience in the grocery industry, a passion for customer service, and a strong ability to manage and motivate staff.

We are a locally owned full-service grocery store. Our mission is to provide accessible, reliable, and safe products and services to grocery stores and other business investments efficiently and affordably through prudent business decisions for the communities we serve. We pride ourselves on great customer service, community connection, acting with integrity and respect and always be ready to serve, adapt, learn, and grow.

The company is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We strive to have a safe workplace and therefore now conduct background screenings and drug testing. This employer participates in E-Verify.

Responsibilities for all staff

Employees must be courteous, attentive, and professional with customers, vendors and peers and represent the company in a manner that will not discredit or disparage while on the clock and when in uniform outside of work.

Employees must follow all safety rules and procedures and ensure that the store is kept in compliance with safety regulations at all times.

Attendance and timeliness are a must for each shift.

Principle Responsibilities job specific:

Arrives at the workstation on time, appropriately groomed, dressed, and ready to work; works all scheduled shifts and attends required training courses and meetings.

We are looking for a responsible Front-End Manager to undertake a variety of managerial tasks in collaboration with or in the absence of a higher-level manager.

You will assist upper management in incorporating strategy and ensuring the store meets its goals.

The ideal candidate will have a strong business mindset and leadership capabilities.

The goal is to secure the effective operation of our business and the satisfaction of our clients to achieve accelerating and sustainable growth.

Knowledge, Skills, and Ability

• Ability to move or handle merchandise throughout the store generally weighing 0-50 pounds, occasionally up to 100 pounds. With or without a reasonable accommodation
• Ability to stand and/or bend over a worktable for duration of shift. With or without a reasonable accommodation
• Strong work ethic and ability to work in a fast-paced environment.
• Ability to work with ADA approved cleaning chemicals.
• Understanding of and compliance with company quality goals.
• Ability to work varied hours/days as business dictates.
• Other related duties as may be needed in the department.
• Previous experience in retail sales or customer service is preferred.
• Multilingual skills are a plus, particularly fluency in English.
• Strong to excellent communication skills and willingness to work as part of a team.
• Ability to deliver information in a clear and respectable manner to fellow Team Members, customers, and vendors.
• Ability to meet customer service expectations and standards in all interactions with customers, vendors, and Team Members.
• Ability to follow directions and procedures, effective time management and organization skills.
• Understanding of and compliance with company quality goals.
• Ability to move or handle merchandise throughout the store generally weighing 0-50 pounds, occasionally up to 100 pounds. With or without a reasonable accommodation
• Ability to stand and/or bend over a worktable for duration of shift. With or without a reasonable accommodation
• Ability to work varied hours/days as business dictates.
• Other related duties as may be needed in the department.

What Will Make You a Great Candidate:

• Provide excellent customer service.
• Supervisor direct reporting staff according to overall company policy daily
• Set employee goals and objectives
• Delegate work duties to staff to attain objectives
• Train staff to maximize efficiency and potential.
• Monitor and assist staff with work progress.
• Establish and maintain controls.

What Will Make You Stand Out:

• Excellent Customer Service Attitude and Skills
• Grocery store and/or retail experience to include at least 1 year in a leadership role
• Strong communication skills
• Ability to work flexible hours to include evenings and weekends.
• All KSA’s and skills must be demonstrated through your application and/or reference checks.

Job Type: Full-time hourly with open availability

Benefits:

• Health insurance
• Vision insurance
• Dental insurance
• 401(k)
• Life Insurance
• Paid time off

Physical Demands:

• Standing for extended periods of time
• Bending, lifting, and reaching
• Ability to lift up to 50 pounds

Work Location: In-person