Front-End Manager on Duty

ZippyApp - Recruitment Marketing; Tuscaloosa (AL); On-site; USD 32,000 - 42,000; Full time

Job summary

ZippyApp - Recruitment Marketing is seeking a Manager on Duty for its retail partner location in Tuscaloosa, AL. The MOD will supervise front-end staff, ensure opening/closing duties are performed, and support store operations to deliver consistent customer experiences.

The role emphasizes strong communication, organizational skills, and the ability to delegate tasks. Candidates should have at least a year of retail experience and a high school diploma or equivalent.

Qualifications

• High school diploma or equivalent required.
• At least 1 year of retail experience with increasing responsibility.
• Strong customer service and leadership abilities.
• Excellent communication and organizational skills.

Responsibilities

• Oversee the daily workflow of the front-end staff.
• Lead the store in corporate programs and policies.
• Recommend discipline and termination of employees with Store Management.
• Ensure opening and closing duties are performed accurately.
• Train and support front-end staff and cash office procedures.
• Maintain safety, cleanliness, and appearance of front-end areas.
• Handle customer service issues and resolve complaints.

Skills

Customer service

Managerial skills

Verbal communication

Written communication

Time management

Prioritization

Delegation

Education

High School Diploma or Equivalent

1+ year retail experience

Job description

ZippyApp - Recruitment Marketing is seeking a Manager on Duty for its retail partner location in Tuscaloosa, AL. The MOD will supervise front-end staff, ensure opening/closing duties are performed, and support store operations to deliver consistent customer experiences.

The role emphasizes strong communication, organizational skills, and the ability to delegate tasks. Candidates should have at least a year of retail experience and a high school diploma or equivalent.