Front End Leader: Customer Experience

Food Lion; Hopkins (SC); On-site; USD 15,000 - 21,000; Full time

Job summary

Food Lion in Hopkins, SC is seeking a Front End Associate to provide fast, friendly service at the register and service desk while upholding store standards. You will engage customers, handle transactions, and help maintain a clean, organized front end.

Responsibilities include greeting customers, assisting as needed, and ensuring accurate cash handling and routine front-end operations. This role supports the Customer Service Manager in maintaining Food Lion standards.

Qualifications

• High school diploma or equivalent preferred.
• Effective communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.

Responsibilities

• Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience.
• Greet each customer and uses his or her name whenever possible.
• Maintain knowledge of office procedures including cash reports, register checkups, deposits, Western Union, money orders and Coinstar.
• Ensure work station and front end area of the store has a neat and clean presentation.
• Report any register malfunction to the Customer Service Manager or, in the absence of the MOD, place service calls in an efficient manner.

Skills

Customer service

Communication

Cash handling

Education

High school diploma or equivalent

Tools

Cash register

POS systems

Western Union

Job description

Food Lion in Hopkins, SC is seeking a Front End Associate to provide fast, friendly service at the register and service desk while upholding store standards. You will engage customers, handle transactions, and help maintain a clean, organized front end.

Responsibilities include greeting customers, assisting as needed, and ensuring accurate cash handling and routine front-end operations. This role supports the Customer Service Manager in maintaining Food Lion standards.