Front End Lead Trainee - Elevate Guest Experience & Operations

Giant Eagle, Inc.; Pittsburgh (Allegheny County); On-site; USD 42,000 - 64,000; Full time

Job summary

Giant Eagle, Inc. in Pittsburgh seeks a Front End Lead to support the Front End Leader, ensuring a consistent presence and strong leadership at the checkout area. The role focuses on loyalty, guest throughput, accurate sales capture, safety, and daily operational excellence. Annual certification may be required.

The Front End Lead will help optimize front-end efficiency, coach team members, and drive a positive guest experience while maintaining security and compliance standards.

Qualifications

• Experience is 1–3 years.
• Education is High school diploma or equivalent.
• Lifting up to 50 pounds.
• Age 21+ required.

Responsibilities

• Maintain consistent coverage of Self Checkout activities ensuring all sales are captured and guests receive excellent service.
• Direct traffic flow for speedy checkout and assist cashiers as needed.
• Create and manage daily schedules and control sheets for efficiency and compliance.

Skills

Front End leadership

Schedule management

Guest service

Loss prevention

Coaching

Cash handling

Education

High school diploma or equivalent

Tools

Cashier Coach Pad

Job description

Giant Eagle, Inc. in Pittsburgh seeks a Front End Lead to support the Front End Leader, ensuring a consistent presence and strong leadership at the checkout area. The role focuses on loyalty, guest throughput, accurate sales capture, safety, and daily operational excellence. Annual certification may be required.

The Front End Lead will help optimize front-end efficiency, coach team members, and drive a positive guest experience while maintaining security and compliance standards.