Front-End Lead & Store Ops Manager

Ralphs; Irvine (CA); On-site; USD 42,000 - 65,000; Full time

Job summary

Ralphs in Irvine seeks an experienced leader to support the Customer 1st Manager in delivering outstanding service and a safe, clean shopping environment. You will help manage the Front-end department, supervise staff, and assist with achieving sales and profit goals while enforcing company standards.

The role requires strong communication, ability to work under pressure, and a commitment to Ralphs' core values including respect, integrity, and teamwork.

Qualifications

• Minimum high school diploma or equivalent.
• Management experience in a retail environment preferred.
• Strong communication and customer service skills required.
• Ability to handle stressful situations while maintaining professionalism.

Responsibilities

• Create an outstanding customer experience through exceptional service.
• Assist in directing and supervising Front-end functions and staff.
• Monitor quality assurance standards and achieve department sales goals.
• Manage scheduling and ensure adequate front-end coverage.
• Maintain cash control and store safes, and oversee daily transactions.
• Adhere to safety, food safety, and company standards at all times.

Skills

Management experience

Effective communication

Customer service

Stress management

Education

High school diploma or equivalent

Job description

Ralphs in Irvine seeks an experienced leader to support the Customer 1st Manager in delivering outstanding service and a safe, clean shopping environment. You will help manage the Front-end department, supervise staff, and assist with achieving sales and profit goals while enforcing company standards.

The role requires strong communication, ability to work under pressure, and a commitment to Ralphs' core values including respect, integrity, and teamwork.