Front-End Lead: Mentor Cashiers & Elevate Guest Experience

Eataly North America; Chicago (IL); On-site; USD 30,000 - 33,000; Full time

Benefits offered by this job

Paid Time Off

RRSP

Free family meal daily

Discounts at Eataly

Classes on products and ItalianCuisine

Job summary

Eataly Chicago is seeking a Front End Lead for a full-time, on-site role. You will supervise cashiers, manage cash handling, mentor staff, and coordinate online orders to ensure exceptional guest experiences.

The position requires supervisory retail experience, basic math proficiency, and solid computer skills including MS Office. A Bachelor’s degree is preferred for this role at Eataly Chicago.

Qualifications

• Minimum 1+ year of supervisory retail experience.
• Able to handle money accurately and perform math calculations.
• Intermediate computer skills including e-mail and Microsoft Office.
• Bachelor’s degree preferred.

Responsibilities

• Lead and mentor Front End Cashiers to promote guest experience.
• Oversee daily cash and settlement processes.
• Process and settle daily cash and credit transactions for all departments.
• Manage online order fulfillment and delivery coordination.
• Maintain inventory of front-end supplies and tools.
• Document, investigate and resolve incidents affecting staff or guests.

Skills

Supervisory experience

Cash handling

Mathematics

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Eataly Chicago is seeking a Front End Lead for a full-time, on-site role. You will supervise cashiers, manage cash handling, mentor staff, and coordinate online orders to ensure exceptional guest experiences.

The position requires supervisory retail experience, basic math proficiency, and solid computer skills including MS Office. A Bachelor’s degree is preferred for this role at Eataly Chicago.