Front End Lead — Flexible Hours & Member Experience

Hanover Consumer Coop Society; Hartford (VT); On-site; USD 29,000 - 43,000; Full time

Job summary

Hanover Consumer Coop Society in Vermont is seeking a Front End Department Supervisor to assist with daily operations, staff training, and the overall customer experience. The role supports scheduling, performance feedback, interviewing, and mentoring, while ensuring the front end is clean, well stocked, and able to process transactions accurately.

This position requires high school diploma, cashier and retail experience, strong communication and organizational skills, and flexibility to work

Qualifications

• High School Diploma or equivalent.
• 3 to 4 years cashier experience.
• 3 years in retail business with experience.
• Excellent communications and organizational skills.
• Must be able to lift up to 60 lbs.
• Serve Safe certification acquired as needed.

Responsibilities

• Assists with the management and coverage of the Front End Department and oversees daily operations to support customer experience and financial performance.
• Educates staff on membership information to grow membership.
• Organizes regular monthly meetings with developmental staff for performance reviews.
• Supports Front End Supervisors in scheduling and ensuring high productivity.
• Assists in interviewing applicants and checking references for Front End Supervisory positions.
• Ensures front end areas are clean, organized and well supplied.
• Acts as mentor to new staff and retrains as needed.

Skills

Communication

Organizational skills

Cashier experience

Customer service

Education

High School Diploma or equivalent

Tools

Office 365

Excel

Word

Job description

Hanover Consumer Coop Society in Vermont is seeking a Front End Department Supervisor to assist with daily operations, staff training, and the overall customer experience. The role supports scheduling, performance feedback, interviewing, and mentoring, while ensuring the front end is clean, well stocked, and able to process transactions accurately.

This position requires high school diploma, cashier and retail experience, strong communication and organizational skills, and flexibility to work