Front-End Lead: Customer Service & Training

Family Fare, LLC; Michigan; On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Robust benefits package

Commitment to Associate development

Job summary

Family Fare, LLC in Caledonia, Michigan is looking for a full-time Customer Service Lead to oversee front-end operations. This role includes managing cash transactions, supervising staff, and ensuring high standards of customer service.

The ideal candidate will have a high school diploma or GED, strong accounting skills, and proficiency in computer applications like email and spreadsheets. This position offers growth opportunities in a people-first culture.

Qualifications

• High school diploma or GED required.
• Proficient with email and spreadsheets.
• Ability to read and interpret documentation.

Responsibilities

• Supervise front-end operations.
• Train staff in customer service.
• Handle cash transactions and refunds.

Skills

Customer service excellence

Accounting/Bookkeeping skills

Detail oriented

Proficient in computer skills

Training and supervision

Education

High school graduate or equivalent (GED)

Job description

Family Fare, LLC in Caledonia, Michigan is looking for a full-time Customer Service Lead to oversee front-end operations. This role includes managing cash transactions, supervising staff, and ensuring high standards of customer service.

The ideal candidate will have a high school diploma or GED, strong accounting skills, and proficiency in computer applications like email and spreadsheets. This position offers growth opportunities in a people-first culture.