Front End Lead - Customer Service & Cashier Excellence

Food Lion; Angier (NC); On-site; USD 24,000 - 30,000; Full time

Job summary

Food Lion in Angier, NC (Store 01622 Front End) is seeking a motivated associate to deliver fast, friendly service and support customer satisfaction. You will greet customers, process transactions, and help keep the front end organized and efficient.

The role emphasizes strong communication, teamwork, and the ability to handle multiple tasks while adhering to store standards and safety guidelines.

Qualifications

• High school graduate or equivalent preferred.
• Effective communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to perform cashier and service center functions.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without accommodations.

Responsibilities

• Smile and provide prompt, accurate and friendly service to customers.
• Greet customers by name when possible and assist with their needs.
• Unload groceries from cart to belt and group items for bagging.
• Follow bagging procedures and manage checkout transactions accurately.
• Maintain cash controls and handle refunds, coupons and payments per policy.
• Identify customers needing assistance and offer to take orders to their car.
• Keep front-end areas neat, report maintenance or safety issues, and support store standards.
• Assist with to-go orders or other duties as assigned.

Skills

Customer service

Cashier

Teamwork

Multitasking

Attention to detail

Education

High School Diploma or GED

Job description

Food Lion in Angier, NC (Store 01622 Front End) is seeking a motivated associate to deliver fast, friendly service and support customer satisfaction. You will greet customers, process transactions, and help keep the front end organized and efficient.

The role emphasizes strong communication, teamwork, and the ability to handle multiple tasks while adhering to store standards and safety guidelines.