Front End Lead & Customer Experience Coach

Harmons Grocery; Riverton, Northern (UT, KY); Hybrid; USD 21,000 - 25,000; Full time

Job summary

Harmons Grocery is looking for a front end associate in Riverton, UT to ensure smooth front-end operations and outstanding customer service. You will train new associates, assist with checkout, refunds, and exchanges, and help maintain till accuracy and station coverage.

The role requires open availability on weekends and holidays, strong communication, and a focus on a positive customer experience across all store front-end encounters.

Qualifications

• High school diploma or GED preferred.
• Excellent communication and customer service skills.
• Ability to handle cash and process transactions accurately.
• Strong organizational and problem-solving abilities.
• Willingness to work weekends and holidays.

Responsibilities

• Provide exceptional customer service at the front end.
• Train and mentor front end associates.
• Assist with checking and bagging, refunds, and exchanges.
• Maintain cleanliness and proper stocking at check stands.
• Ensure accurate cash handling and balanced tills at shift end.

Skills

Customer service

Cash handling

Communication

Team coordination

Education

High school diploma

Job description

Harmons Grocery is looking for a front end associate in Riverton, UT to ensure smooth front-end operations and outstanding customer service. You will train new associates, assist with checkout, refunds, and exchanges, and help maintain till accuracy and station coverage.

The role requires open availability on weekends and holidays, strong communication, and a focus on a positive customer experience across all store front-end encounters.