Front-End Dept Leader: Elevate Customer Experience

Kroger; Heber City (UT); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Healthcare coverage

Tuition reimbursement

Employee discounts

Flexible scheduling

Job summary

Kroger in Heber City, Utah is seeking a Front-end Supervisor to lead the department, ensure excellent customer service, manage scheduling, and help meet sales goals.

You will train associates, maintain safety and compliance, monitor inventory, and implement promotional plans. Strong communication and math skills, retail or customer service experience required; high school diploma or equivalent.

Qualifications

• Knowledge of basic math.
• Ability to handle stressful situations.
• Retail or Customer Service experience.
• Front-end experience.
• High school diploma or equivalent.
• Front-end Supervisor
• Second language: speaking, reading and/or writing.

Responsibilities

• Promote trust and respect among associates.
• Communicate company, department, and job specific information to associates.
• Collaborate with associates and promote teamwork to help achieve company/store goals.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
• Gain and maintain knowledge of products sold within the departments and be able to respond to questions and make suggestions about products.

Skills

Retail experience

Customer service

Front-end experience

Second language

Education

High school diploma or equivalent

Job description

Kroger in Heber City, Utah is seeking a Front-end Supervisor to lead the department, ensure excellent customer service, manage scheduling, and help meet sales goals.

You will train associates, maintain safety and compliance, monitor inventory, and implement promotional plans. Strong communication and math skills, retail or customer service experience required; high school diploma or equivalent.