FRONT END/LEAD CLERK

Pick 'n Save in; Green Bay (WI); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading grocery store chain in Wisconsin is seeking a Front End/Lead Clerk to support daily operations and ensure excellent customer service. This role involves multitasking, managing staff, and implementing efficient processes while upholding the company's core values. Join a team dedicated to providing exceptional experiences for customers and growth opportunities for associates.

Benefits

Healthcare coverage

Flexible scheduling

Paid time off

Emotional and financial support

Associate discounts

Tuition reimbursement

Training programs

Qualifications

• Experience in retail with emphasis on customer service and front-end operations.
• Effective written and oral communication skills.
• Ability to multitask and handle large workloads.

Responsibilities

• Support all Front End department operations, policies, processes, and procedures.
• Manage people, merchandising, inventory, and customer service.
• Ensure safe, effective, and efficient customer service.

Skills

Customer Service

Communication

Multitasking

Tools

Microsoft Office

Job description

FRONT END/LEAD CLERK (Finance)

Provide day-to-day support for all Front End department operations, policies, processes, and procedures. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Based in Wisconsin, Pick ‘N Save merged with The Kroger Company in 2015. Today, we're proudly serving Pick ‘N Save customers in 89 stores throughout the state.

As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities, AND each other, with food at the heart of it all.

Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven, and hungry to learn, your potential is unlimited.

Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Pick ‘N Save family!

If you need reasonable accommodation to complete a job application or participate in the application or pre-hiring process, please call 844-849-7136 or contact the location's management.

What you'll receive from us:

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial, and more. We'll help you thrive, with access to:

• Healthcare coverage, including medical, dental, vision, and prescription plans through company or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holidays and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling and confidential financial tools and coaching.
• Associate discounts on purchases, including food, travel, technology, and more.
• Up to $21,000 in tuition reimbursement over your career through our Continuing Education program.
• Opportunities for growth via industry-leading training programs and diverse career pathways.

For more information about benefits and eligibility, please visit our Benefits Page.

Minimum Qualifications:

• Willing to work mornings, afternoons, evenings, or nights as needed.
• Willing and available to work weekends and holidays, especially during peak times.
• Experience in retail, with an emphasis on customer service and front-end operations.
• Ability to multitask and handle large workloads.
• Effective written and oral communication skills.
• Ability to learn various computer applications including Microsoft Office and other relevant software.
• Understanding of key department operations such as managing people, merchandising, inventory, shrink control, customer service, labor scheduling, and expense management.
• A high level of integrity and dependability in past work records.

Desired Qualifications:

• Extensive experience in customer service and front-end operations.

• Ability to develop and implement more effective processes, policies, and procedures.
• Designing a cleaner, more efficient working environment.
• Ensuring safe, effective, and efficient customer service throughout the department.
• Improving various performance and customer satisfaction metrics.
• Providing training, support, and follow-up on key retailing aspects.
• Coaching and training managers and supervisors.
• Promoting and implementing company initiatives positively and respectfully.
• Supporting store management in maintaining a clean, organized, and pleasant shopping environment.
• Performing all duties as assigned, including special projects.
• Ability to perform essential functions with or without reasonable accommodation.