FRONT END/LEAD CLERK

Metro Market in; Green Bay (WI); On-site; USD 30,000 - 45,000; Full time

Job summary

Metro Market is seeking a Front End/Lead Clerk to support department operations and enhance customer service. The ideal candidate will have retail experience, strong communication skills, and the ability to multitask effectively. Join a team dedicated to creating amazing experiences for customers and communities.

Benefits

Healthcare coverage

Flexible scheduling

Tuition reimbursement

Employee discounts

Training programs

Qualifications

• Retail experience with emphasis on customer service and front-end operations.
• Ability to learn various computer applications.
• Effective written and oral communication skills.

Responsibilities

• Provide day-to-day support for Front End department operations.
• Ensure safe and effective customer service across the department.
• Coach and train customer service managers and front-end supervisors.

Skills

Customer Service

Multitasking

Communication

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

FRONT END/LEAD CLERK (Finance)

Provide day-to-day support for all Front End department operations, policies, processes, and procedures. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Based in Wyoming, Metro Market merged with The Kroger Company in 2015. Today, we're proudly serving Metro Market customers in 16 stores throughout the state.

As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities, and each other, with food at the heart of it all.

Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven, and hungry to learn, your potential is unlimited.

Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Metro Market family!

If you need reasonable accommodation to complete a job application or participate in the application or pre-hiring process, please call 844-849-7136 or contact the location's management.

What you'll receive from us:

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial, and more. We'll help you thrive, with access to:

• Wide healthcare coverage, including medical, dental, vision, and prescription plans, through company or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and service length.
• Emotional and financial support with free counseling through our Employee Assistance Program and confidential financial tools and coaching with Goldman Sachs Ayco.
• Associate discounts on purchases, including food, travel, technology, and more.
• Up to $21,000 in tuition reimbursement over your career through our Continuing Education program.
• Opportunities for growth via industry-leading training programs and diverse career pathways.

For more information about benefits and eligibility, please visit our Benefits Page.

Minimum Requirements:

• Willingness to work mornings, afternoons, evenings, or nights as needed.
• Availability to work weekends and holidays, especially during peak times.
• Retail experience with an emphasis on customer service and front-end operations.
• Ability to multitask and handle large workloads.
• Effective written and oral communication skills.
• Ability to learn various computer applications, including Microsoft Word, Excel, PowerPoint, ACE, Supersked, etc.
• Understanding of key department operations such as managing people, merchandising, inventory, shrink control, customer service, labor scheduling, and expense control.
• A work history demonstrating high integrity and dependability.

Desired Qualifications:

• Extensive experience in customer service and front-end operations.

• Ability to explore and develop more effective processes, policies, and procedures for Front End, Customer Service Center, and Accounting.
• Design a cleaner, more efficient working environment for relevant departments.
• Ensure safe, effective, and efficient customer service across the department.
• Improve various operational reports and measurements.
• Provide training, support, and follow-up on key retailing aspects.
• Coach and train customer service managers and front-end supervisors.
• Promote, communicate, and implement company initiatives and process improvements positively and respectfully.
• Support store management in maintaining a well-organized, clean, and pleasant shopping environment.
• Perform all other duties as assigned and follow through on special projects.
• Must be able to perform essential functions with or without reasonable accommodation.