Front End Lead Associate

val's services; Chattanooga (TN); On-site; USD 36,000 - 46,000; Full time

Job summary

val's services is seeking a results-driven Lead Front-End Sales Associate to supervise cashiers, replenish impulse fixtures, and deliver outstanding customer service.

You will manage multiple registers, uphold cash controls, train new staff, and assist with cleaning and safety procedures to maintain a clean, secure sales floor.

Qualifications

• Strong leadership and supervision experience.
• Proficient cash handling and register procedures.
• Commitment to customer service and security compliance.

Responsibilities

• Supervise sales associates serving as cashiers across multiple registers.
• Operate cash registers and scanners to ensure efficient transactions.
• Authorize voids, overrides, and handle bank deposits to maintain cash accuracy.
• Maintain strict cash accountability, key control, and security procedures.
• Monitor cash levels, make drawer pulls, and supply change as required.
• Oversee camera monitoring for unusual activities.
• Complete necessary paperwork and documentation timely.
• Train new cashiers on policies, scanning techniques, and customer engagement.
• Assist with front-end cleaning and sanitation schedules.

Skills

Leadership

Cash handling

Customer service

Security procedures

Job description

Role OverviewLead front-end sales associates in replenishing impulse fixtures and delivering exceptional customer service. Provide support to other managers as needed.

Role OverviewLead front-end sales associates in replenishing impulse fixtures and delivering exceptional customer service. Provide support to other managers as needed.

Key Responsibilities

• Supervise sales associates serving as cashiers across multiple registers.
• Operate cash registers and scanners to ensure efficient transactions.
• Authorize voids, overrides, and handle bank deposits to maintain cash accuracy.
• Maintain strict cash accountability, key control, and security procedures.
• Monitor cash levels, make drawer pulls, and supply change as required.
• Oversee camera monitoring for unusual activities.
• Complete necessary paperwork and documentation timely.
• Train new cashiers on policies, scanning techniques, and customer engagement.
• Assist with front-end cleaning and sanitation schedules.

Qualifications & SkillsStrong leadership, cash handling expertise, customer service skills, and attention to security procedures are essential for success in this role.