Front-End Guest Experience Supervisor

United Supermarkets, LLC; Santa Fe (NM); Presencial; USD 18.000 - 25.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive wages

Associate discounts

Health and financial well-being (401k,

Time off (vacation, holidays, sick pay

Training and career growth

Inclusive work environment

Descripción de la vacante

United Supermarkets, LLC is seeking a Service Counter Supervisor to lead front-end operations and guest service at our store in Santa Fe, NM. You will greet guests, supervise checkout and bagging, and oversee Money Gram and utility payment services, ensuring quick service during peak times.

This role emphasizes team safety, cleanliness, and adherence to company standards, with opportunities for training and development in a inclusive work environment.

Formación

• Must be 18 years of age or older.
• High School diploma preferred.
• Must maintain Certified Food Safety Manager certification.
• Perform all other physical aspects of the job including bending, squatting, lifting, climbing, and walking.
• Must be able to lift up to 50 lbs. and stand for long periods of time (up to 6 hours).
• Ability to function as a team member and get along with others.

Responsabilidades

• Acknowledge, greet, and engage guests entering the area or department.
• Assist in managing all Service Counter functions.
• Supervise and ensure proper checking and bagging techniques.
• Ensure guests are taken care of when they enter and leave the premises.
• Assist with Service Counter tasks (Money Gram, Utility Payments, Money Orders, Select A Seat).
• During peak times, ensure guests are served quickly by being on the front end and filling in where needed.
• Help manage front end flow to schedule breaks and ensure timely departure of staff.
• Keep front end team members productively occupied at all times.
• Maintain cleanliness and appearance of the front-end area, including check stands, floors, exterior front of store, and parking lot.
• Support overall guest and team member safety.
• Performs other duties as requested or required by management.

Conocimientos

Customer service

Team supervision

Cash handling

Safety compliance

Guest service

Educación

High School Diploma

Descripción del empleo

United Supermarkets, LLC is seeking a Service Counter Supervisor to lead front-end operations and guest service at our store in Santa Fe, NM. You will greet guests, supervise checkout and bagging, and oversee Money Gram and utility payment services, ensuring quick service during peak times.

This role emphasizes team safety, cleanliness, and adherence to company standards, with opportunities for training and development in a inclusive work environment.