Front-End Guest Experience Associate

Ridley's Food Corporation; Santaquin, Northern (UT, KY); Hybrid; USD 26,000 - 36,000; Full time

Job summary

Ridley’s Food Corporation in Santaquin, UT is seeking a front-end associate to deliver friendly customer service and assist with daily store operations. You will help with bagging, directing guests, and maintaining a clean, safe environment.

The role involves lifting up to 50 pounds, standing and walking for long periods, and using common store equipment as needed. No licenses required and experience not mandatory, with emphasis on reliability and teamwork.

Qualifications

• LICENSES: None Required.
• COMMUNICATION: Ability to write, speak, hear, and understand the spoken word to respond promptly to pages, requests, team members and guests.
• EQUIPMENT: May be required to use or operate box cutters, knives, bread slicer, and other power-driven equipment.
• PHYSICAL ABILITIES: Regularly required to walk, stand, sit, twist, and bend; hands to fingers to handle or feel; repetitive use of hands and arms to push, pull, carry, lift, reach, grip, and balance; occasionally stoop, crouch, kneel or crawl. Lifting may include floor to shoulder and overhead lifting. Occasional use and climbing of step stools or ladders required. Required to frequently lift and/or move up to 50 pounds.
• EXPERIENCE: None required.
• REASON ABILITY: Ability to apply common sense understanding to instructions furnished in written, oral, or diagram form or when helping resolve a team member or guest concern.

Responsibilities

• Exhibit and develop customer relations through friendly and courteous behavior.
• Promote a high level of morale within department and store, utilizing friendly professional methods of honest and open communication.
• Maintain good working relationships with other department managers with the objective of improving sales storewide.
• Comply with all company policies, programs and directives as specified in the Code of Conduct.
• Provide professional examples for other store team members to follow.
• Bags guests' purchases promptly and efficiently within proper guidelines. Carries those purchases to their automobiles in a friendly, prompt efficient manner; ensuring the products are placed safely in their automobile.
• Fills all bag slots and supplies necessary for efficient front-end operations. Uses wise selection and use of supplies.
• Assist with price checks and go-backs.
• Assists with general housekeeping and 'sweep sheet' duties as assigned.
• Keeps the parking lot clear of carts and returns them to proper store location as directed by management. Always follows safety policies regarding cart retrieval. Removes clutter from carts & wipes down kids carts before putting them away.

Job description

Ridley’s Food Corporation in Santaquin, UT is seeking a front-end associate to deliver friendly customer service and assist with daily store operations. You will help with bagging, directing guests, and maintaining a clean, safe environment.

The role involves lifting up to 50 pounds, standing and walking for long periods, and using common store equipment as needed. No licenses required and experience not mandatory, with emphasis on reliability and teamwork.