Front-End Experience Leader

Kroger; Worthington (OH); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Flexible scheduling

Counseling & financial tools

Discount program

Tuition reimbursement

Career growth

Job summary

Kroger is seeking a Front-end Supervisor to lead customer service efforts and support store operations in Worthington, OH. You will assist the department manager in achieving sales and profit goals while ensuring safety and quality standards are met.

The role emphasizes staff scheduling, cash handling, budgeting support, and collaboration with management to drive customer satisfaction and store performance. A strong team player with retail experience is preferred.

Qualifications

• Ability to handle stressful situations.
• Effective communication with customers and associates.
• Knowledge of basic math for daily cash handling and reporting.
• Retail or Customer Service experience is preferred.

Responsibilities

• Promote trust and respect among associates.
• Create a welcoming environment for customers and answer product questions.
• Maintain knowledge of products and respond to inquiries with recommendations.
• Monitor and control department supply expenses.

Skills

Stress management

Effective communication

Basic math

Retail or Customer Service

Education

High school diploma or equivalent

Management experience

Second language

Job description

Kroger is seeking a Front-end Supervisor to lead customer service efforts and support store operations in Worthington, OH. You will assist the department manager in achieving sales and profit goals while ensuring safety and quality standards are met.

The role emphasizes staff scheduling, cash handling, budgeting support, and collaboration with management to drive customer satisfaction and store performance. A strong team player with retail experience is preferred.