Front End Experience Lead - Customer Service

Ollie; Mentor (OH); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

20% Associate discount

Voluntary benefits

Job summary

Ollie’s in Mentor, OH is hiring a Front End Specialist to help customers and keep the store looking great, with emphasis on front-end operations.

You’ll greet customers, operate the register, stay current on promotions, support donation programs, and assist with receiving, pricing, and merchandising.

This role requires a positive attitude, flexibility for evenings and weekends, and a team-oriented approach; Ollie’s offers a discount and voluntary benefits.

Qualifications

• Customer service experience preferred.
• Able to work evenings, weekends, and holidays.
• Strong communication and friendly demeanor.

Responsibilities

• Greet and acknowledge every customer as they enter and exit the store and as they approach the front end.
• Accurately and efficiently operate the cash register.
• Be knowledgeable of current promotions and advertisements to answer customer questions and drive sales
• Support Ollie’s Army and other donation programs year-round.
• Assist with receiving the truck, pricing items, merchandising product, and recovering the store.
• Maintain the store appearance and complete additional responsibilities as assigned.

Skills

Customer service

Cash handling

Merchandising

Team player

Clear communication

Education

HS diploma

Tools

POS system

Job description

Ollie’s in Mentor, OH is hiring a Front End Specialist to help customers and keep the store looking great, with emphasis on front-end operations.

You’ll greet customers, operate the register, stay current on promotions, support donation programs, and assist with receiving, pricing, and merchandising.

This role requires a positive attitude, flexibility for evenings and weekends, and a team-oriented approach; Ollie’s offers a discount and voluntary benefits.