Front-End Customer Service Specialist

Food Lion; Windsor (VA); On-site; USD 24,000 - 30,000; Full time

Job summary

Food Lion in Windsor, VA is seeking a friendly Front End Associate to provide fast, accurate service at the register and help customers with a smile.

You will greet customers by name when possible, handle payments, assist with bagging, and maintain clean, neat front end areas while following company standards.

This role emphasizes teamwork, adherence to policies, and delivering an easy, pleasant shopping experience.

Qualifications

• High school graduate or equivalent preferred.
• Effective communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to perform the technical requirements of cashier and service center functions.
• Must meet minimum age requirements to perform specific job functions.

Responsibilities

• Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience.
• Greet each customer and use their name when possible.
• Unload customers' groceries from cart to belt and group items for bagging.
• Scan orders and handle payment transactions per standard practice.
• Follow procedures for refunds, cash handling, and overrides.

Skills

Customer service

Communication

Cashier skills

Multi-tasking

Education

High school diploma

Tools

CBT training

Job description

Food Lion in Windsor, VA is seeking a friendly Front End Associate to provide fast, accurate service at the register and help customers with a smile.

You will greet customers by name when possible, handle payments, assist with bagging, and maintain clean, neat front end areas while following company standards.

This role emphasizes teamwork, adherence to policies, and delivering an easy, pleasant shopping experience.