Front-End Customer Service Leader (Part Time)

Hannaford Supermarkets; Claremont (NH); On-site; USD 23,419 - 34,440; Full time

Job summary

Hannaford Supermarkets in Claremont, NH is seeking a Store Front-End Leader to assist in cashier and service desk operations while maintaining store standards.

Responsibilities include observing policies, training staff, maintaining safety and cleanliness, handling cash and customer interactions, and supporting the Service Leader assignments during peak hours. Must be 18+ and able to lift up to 50 pounds.

Qualifications

• Effective communication and customer service skills.
• Must meet minimum age requirements to perform specific job functions (18 years of age).
• Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
• Demonstrated ability to perform the technical requirements of cashier and service desk/kiosk.
• Prerequisite Training: Service Desk/Kiosk Stores: Completed Cashier/Service Associate and Service Desk/Kiosk training packets.
• Prerequisite Training: Non-Service Desk/Kiosk Stores: Completed Cashier (non-service desk/kiosk) training packet.

Responsibilities

• Observe and follow all company policies and established procedures.
• Maintain a neat, well-groomed personal appearance at all times and follow company personal appearance policy.
• Assign fixed activities to front end and service desk/kiosk associates during idle periods as outlined on the Service Leader Assignment Sheets.
• Assist in special projects and perform other functions as assigned by supervision.
• Support and comply with all company safety standards. Communicate any needed equipment repairs or maintenance work needed. Keep work area free from debris and safety hazards.
• Observe security standards by staying alert and being aware of customers' actions and behavior. Report to manager or security any abnormal behavior.
• Secure front-end change drawer at all times when leaving it unattended; protect company assets at all times.
• Maintain general housekeeping and sanitation standards in compliance with store policy and state and local health regulations on a regular, ongoing basis.
• Frequently perform cashier and/or bagging functions.
• Frequently perform service desk/kiosk and, if trained, bookkeeper functions.
• Perform all other duties as assigned.

Skills

Effective communication

Customer service

Learn multiple tasks

Cashier/Service desk

Education

Minimum age 18

Tools

Cashier training packet

Job description

Hannaford Supermarkets in Claremont, NH is seeking a Store Front-End Leader to assist in cashier and service desk operations while maintaining store standards.

Responsibilities include observing policies, training staff, maintaining safety and cleanliness, handling cash and customer interactions, and supporting the Service Leader assignments during peak hours. Must be 18+ and able to lift up to 50 pounds.