Retail Front-End Leader – Customer Experience

Hannaford; Concord (NH); On-site; USD 24,000 - 34,000; Full time

Job summary

Hannaford in Concord, NH is seeking team members for front-end and service desk roles. This position emphasizes customer service, cashier duties, and adherence to store policies and safety standards while supporting daily operations.

Candidates should be 18+ and able to learn multiple tasks, including cashier and service desk responsibilities, with a focus on accuracy, efficiency, and security of cash handling.

Qualifications

• Effective communication and customer service skills.
• Must meet minimum age requirements to perform specific job functions (18 years of age).
• Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
• Demonstrated ability to perform the technical requirements of cashier and service desk/kiosk.

Responsibilities

• Observe and follow all company policies and procedures.
• Maintain a neat, well-groomed appearance and follow personal appearance policy.
• Assign fixed activities to front end and service desk/kiosk associates during idle periods as outlined on the sheets.
• Assist in special projects and perform other duties as assigned by supervision.
• Support and comply with all company safety standards; report needed repairs and maintain a safe area.
• Observe security standards and report any abnormal behavior.
• Secure front-end change drawer when unattended and protect assets.
• Maintain general housekeeping and sanitation per store policy and health regulations.
• Perform cashier and/or bagging functions; assist service desk/kiosk as trained.

Skills

Customer service

Communication skills

Multitasking

Cashier skills

Job description

Hannaford in Concord, NH is seeking team members for front-end and service desk roles. This position emphasizes customer service, cashier duties, and adherence to store policies and safety standards while supporting daily operations.

Candidates should be 18+ and able to learn multiple tasks, including cashier and service desk responsibilities, with a focus on accuracy, efficiency, and security of cash handling.