Front-End Customer Service Lead

Bashas’ Inc.; Tucson, Northern (AZ, KY); Hybrid; USD 42,000 - 52,000; Full time

Benefits offered by this job

Competitive pay

Weekly pay

Retirement benefits

Health benefits

Tuition reimbursement

Scholarships

Store discount

Job summary

Bashas’ Inc. is seeking an entry level Manager: Customer Service Team Lead in Tucson, AZ. You will assist the Store Team Lead in managing store operations and direct the front end to ensure a fast, accurate, and friendly checkout experience for every customer.

The role emphasizes leading a courteous, customer-focused team, training new staff, and upholding company policies and safety standards in a busy retail environment.

Qualifications

• Customer service-focused approach for fast-paced retail environments.
• Ability to coach and mentor junior staff and fellow team members.
• Demonstrated reliability and professionalism in daily store operations.

Responsibilities

• Assist Store Team Lead in managing store operations.
• Direct front-end operations to ensure accurate checkout and fast service.
• Engage with customers with friendly greetings and product information.
• Collaborate with cashiers and clerks to maintain team productivity and service quality.
• Ensure compliance with store policies and safety guidelines.
• Assist in training and onboarding of new team members.
• Act as a role model and provide coaching and feedback to the team.

Skills

Customer service

Team leadership

Front-end operations

Tools

Cash register

Job description

Bashas’ Inc. is seeking an entry level Manager: Customer Service Team Lead in Tucson, AZ. You will assist the Store Team Lead in managing store operations and direct the front end to ensure a fast, accurate, and friendly checkout experience for every customer.

The role emphasizes leading a courteous, customer-focused team, training new staff, and upholding company policies and safety standards in a busy retail environment.