Front End Customer Service Lead

Food Lion; North Carolina; On-site; USD 17,000 - 22,000; Full time

Job summary

Food Lion is seeking a Front End Customer Service Associate at its Southern Shores location to deliver fast, friendly service and maintain front-end standards. You will greet customers, assist with transactions, and help manage office functions and cash handling as part of the store team.

You must be able to stand for long periods, learn store procedures, and communicate clearly. This role requires reliability and a willingness to work as scheduled, including surge plan coverage.

Qualifications

• High school diploma or equivalent preferred.
• Effective communication and customer service skills.
• Ability to learn multiple tasks and cashier/service center operations.
• Must meet minimum age requirements and physical demands.

Responsibilities

• Provide prompt, friendly service and greet customers by name when possible.
• Complete cash handling responsibilities and communicate variances to supervision.
• Maintain neat front end area and knowledge of register functions.
• Perform sales associate tasks as scheduled and support service standards.
• Adhere to all company policies and safety guidelines.

Skills

Customer service

Cash handling

Multitasking

Communication

Education

High school diploma or equivalent

Job description

Food Lion is seeking a Front End Customer Service Associate at its Southern Shores location to deliver fast, friendly service and maintain front-end standards. You will greet customers, assist with transactions, and help manage office functions and cash handling as part of the store team.

You must be able to stand for long periods, learn store procedures, and communicate clearly. This role requires reliability and a willingness to work as scheduled, including surge plan coverage.