Front End Customer Service Lead

Food Lion; Louisburg (NC); On-site; USD 26,000 - 36,000; Full time

Job summary

Food Lion is seeking a friendly Front End Associate to provide fast, accurate, and courteous service at the Louisburg store. You will greet customers, scan items, assist with To-Go orders, and help maintain a neat, efficient front-end area.

Training will cover cash handling, safety, and store procedures to ensure a positive shopping experience. The role requires good communication, reliability, and a willingness to learn multiple tasks.

Qualifications

• High school diploma or equivalent preferred.
• Effective communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to perform the technical requirements of cashier and service center.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Responsibilities

• Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience.
• Greet each customer and use his or her name whenever possible.
• Unload customers' groceries from cart to belt and group items for bagging.
• Follow bagging procedures and correct use of bags by type.
• Scan orders and handle payment transactions per standard practice.
• Assist with cash handling, refunds and error correction.
• Identify customers needing assistance and offer to take orders to their car (incl. To-Go if applicable).
• Maintain clean work station and front-end area; report malfunctions to management.
• Perform cashier duties as scheduled and assist with front-end management in a pinch.

Skills

Customer service

Communication

Multi-tasking

Cashier operations

Age eligibility

Physical stamina

Education

High school diploma or equivalent

Job description

Food Lion is seeking a friendly Front End Associate to provide fast, accurate, and courteous service at the Louisburg store. You will greet customers, scan items, assist with To-Go orders, and help maintain a neat, efficient front-end area.

Training will cover cash handling, safety, and store procedures to ensure a positive shopping experience. The role requires good communication, reliability, and a willingness to learn multiple tasks.