Front-End Customer Service Clerk | Store Support

New Pioneer Food Co-op; Coralville (IA); On-site; USD 2,066,000 - 2,755,000; Full time

Benefits offered by this job

Medical insurance

Dental benefits

Vision benefits

Paid time off

Staff discounts

Retirement plan

Job summary

New Pioneer Food Co-op is seeking a Customer Service Clerk to support daily store operations in Cedar Rapids, Coralville, and Iowa City. The role includes cashiering, stocking, customer assistance, and maintaining clean, shopper-ready spaces across departments.

The position emphasizes friendly customer interactions, efficient checkout, accurate merchandising, and teamwork to ensure a smooth shopping experience for all members and guests.

Qualifications

• Customer service or retail experience preferred.
• Ability to lift up to 50 pounds regularly.
• Flexible availability including evenings, weekends, and holidays.
• Strong communication and reliability.

Responsibilities

• Provide friendly, welcoming, and helpful customer service throughout the store.
• Operate registers accurately while supporting smooth customer flow and checkout experiences.
• Support stocking, replenishment, merchandising, and product rotation across departments.
• Maintain cleanliness and organization across customer facing areas and workspaces.
• Assist customers with product questions, carry outs, and general store support.
• Support food handling, packaging, and preparation tasks as assigned.
• Work collaboratively with team members across departments to support daily operations.

Skills

Customer service

Retail experience

Strong communication

Reliability

Job description

New Pioneer Food Co-op is seeking a Customer Service Clerk to support daily store operations in Cedar Rapids, Coralville, and Iowa City. The role includes cashiering, stocking, customer assistance, and maintaining clean, shopper-ready spaces across departments.

The position emphasizes friendly customer interactions, efficient checkout, accurate merchandising, and teamwork to ensure a smooth shopping experience for all members and guests.