Grocery Customer Experience Clerk

New Pioneer Food Co-op; Cedar Rapids (IA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Medical benefits

Staff discounts

Paid time off

Retirement plan options

Job summary

New Pioneer Food Co-op is seeking a Customer Service Clerk to support daily store operations, cashiering, stocking, and customer assistance. The role emphasizes a welcoming, organized shopping experience and teamwork across departments.

Ideal candidates bring customer service or retail experience, a positive attitude, reliability, and flexibility to cover evenings, weekends, and holidays while contributing to a cooperative local foods mission.

Qualifications

• Customer service or retail experience preferred.
• Positive attitude and willingness to support multiple areas of the store.
• Ability to work in a fast paced and team oriented environment.
• Strong communication and reliability.
• Interest in natural and organic foods preferred.
• Ability to lift up to 50 pounds regularly.
• Flexible availability including evenings, weekends, and holidays.

Responsibilities

• Provide friendly, welcoming, and helpful customer service throughout the store
• Operate registers accurately while supporting smooth customer flow and checkout experiences
• Support stocking, replenishment, merchandising, and product rotation across departments
• Maintain cleanliness and organization across customer facing areas and workspaces
• Assist customers with product questions, carry outs, and general store support
• Support food handling, packaging, and preparation tasks as assigned
• Work collaboratively with team members across departments to support daily operations

Skills

Customer service experience

Teamwork

Reliability

Communication skills

Flexibility

Lifting up to 50 pounds

Job description

New Pioneer Food Co-op is seeking a Customer Service Clerk to support daily store operations, cashiering, stocking, and customer assistance. The role emphasizes a welcoming, organized shopping experience and teamwork across departments.

Ideal candidates bring customer service or retail experience, a positive attitude, reliability, and flexibility to cover evenings, weekends, and holidays while contributing to a cooperative local foods mission.