Front-End Customer Service Associate

Food Lion; Concord (NC); On-site; USD 27,000 - 37,000; Full time

Job summary

Food Lion is seeking staff for our Front End operations in Concord, NC. The role focuses on fast, friendly service, greeting customers by name when possible, and supporting cash handling and bagging procedures.

Front End responsibilities include maintaining a neat store area, assisting with checkouts, and helping customers with their orders, while following company guidelines and safety standards.

Qualifications

• Strong customer service and communication abilities.
• Willingness to learn multiple tasks and job requirements.
• Ability to perform cashier and service center tasks.
• Must meet minimum age requirements and physical requirements

Responsibilities

• Smile and provide prompt, accurate and friendly service to create a positive shopping experience.
• Greet customers and use their name whenever possible.
• Unload groceries from cart to belt to aid bagging.
• Follow correct bagging procedures and handle payments per standard practices.
• Follow cash handling procedures and assist with refunds and error correction.
• Maintain neat work station and assist customers as needed.

Skills

Effective communication

Customer service skills

Multi-tasking

Cashier duties

Physical stamina

Education

High school diploma or equivalent

Job description

Food Lion is seeking staff for our Front End operations in Concord, NC. The role focuses on fast, friendly service, greeting customers by name when possible, and supporting cash handling and bagging procedures.

Front End responsibilities include maintaining a neat store area, assisting with checkouts, and helping customers with their orders, while following company guidelines and safety standards.