Front-End Customer Experience Specialist

Brookshire Grocery Company; Godley (IL); On-site; USD 24,000 - 28,000; Full time

Benefits offered by this job

Medical benefits

Paid time off

401(k) plan

Employee discounts

Scholarships and educational support

Outdoor recreation access

Job summary

Brookshire Grocery Company is seeking a friendly cashier and front-end associate. You will handle checkout duties, assist customers, stock, display, and rotate products to ensure a convenient shopping experience for the local community.

The role requires basic math, communication, and ability to work in a fast-paced environment. Candidates must be at least 18, and the company emphasizes safety, teamwork, and customer service across shifts.

Qualifications

• Basic cashiering and checkout processing experience.
• Familiarity with food safety and quality standards.
• Able to communicate clearly with customers and teammates.

Responsibilities

• Ensures accurate checkout totals for customers by properly weighing, keying, and scanning items. Maintains correct money count in register.
• Enforces quality control and food safety standards and ensures dated products are stocked and rotated properly. Verifies accuracy of prices and helps monitor product and supply levels for reordering purposes.
• Unloads trucks and places delivered items in designated areas.
• Remains current on tender policies and procedures related to checks, credit, debit, coupons, EBT, WIC, AML, etc.
• Maintains a friendly and customer service-oriented attitude by greeting customers, answering questions, and responding to complaints. Assists customers with locating and selecting products.
• Notifies store management of efficient process improvement opportunities.
• Ensures fuel station is maintained properly by inspecting gas pumps according to Company standards.
• Maintains clean, safe and sanitary working and shopping environment by adhering to Company safety procedures.

Skills

Cash register basics

WFM knowledge

Food handling safety

Customer service

Multi-tasking

Communication skills

Education

TABC/LACT/AATC certification

Food Handler certification

Fuel Operator C certification

Job description

Brookshire Grocery Company is seeking a friendly cashier and front-end associate. You will handle checkout duties, assist customers, stock, display, and rotate products to ensure a convenient shopping experience for the local community.

The role requires basic math, communication, and ability to work in a fast-paced environment. Candidates must be at least 18, and the company emphasizes safety, teamwork, and customer service across shifts.