Front-End Customer Experience Specialist

PGA TOUR Superstore; Estero (FL); On-site; USD 28,000 - 36,000; Full time

Job summary

A leading sports retailer in Florida is seeking a Customer Service Associate responsible for engaging customers and ensuring excellent service throughout the checkout process. This role involves processing transactions, answering product questions, and maintaining a clean front-end area. The ideal candidate will have strong communication skills, a high school diploma, and experience in customer service or retail. Flexibility with scheduling, including nights and weekends, is important for this position.

Qualifications

• Candidates must possess good verbal and written communication skills.
• Must be able to organize multiple priorities to meet deadlines.
• Must have retail sales or customer service experience.

Responsibilities

• Engage with every customer and provide world-class service.
• Execute front-end operations such as returns and exchanges.
• Answer basic product questions and provide store information.

Skills

Strong listening and interpersonal skills

Verbal and written communication skills

Basic computer skills

Organizational skills

Retail sales experience

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

A leading sports retailer in Florida is seeking a Customer Service Associate responsible for engaging customers and ensuring excellent service throughout the checkout process. This role involves processing transactions, answering product questions, and maintaining a clean front-end area. The ideal candidate will have strong communication skills, a high school diploma, and experience in customer service or retail. Flexibility with scheduling, including nights and weekends, is important for this position.