Front-End Customer Experience Specialist

City Market; Craig (CO); On-site; USD 19,000 - 28,000; Full time

Job summary

City Market in Craig, CO is seeking a Front End Associate to deliver excellent customer service, resolve concerns, operate checkouts and assist with stocking and bagging. You will help maintain store cleanliness and ensure a friendly, efficient shopping experience for customers.

The role requires a High School Diploma or GED, at least 6 months of related experience or training, strong math and communication skills, and the ability to thrive in a fast-paced environment.

Qualifications

• High School Diploma or GED
• 6 months related experience or training; or equivalent combination of education or experience
• Effective interpersonal and customer service skills
• Good math skills (ability to add, subtract, multiply and divide)
• Sound judgement/decision making skills
• Friendly, approachable/outgoing demeanor/team player
• Ability to work in a fast paced environment
• Good oral and written communication skills

Responsibilities

• Deliver a high level of service and excellent customer experience by resolving customer concerns
• Identify and communicate opportunities to improve operations and create a better shopping experience
• Oversee front end operations to meet or exceed sales, profit and labor goals through effective cost control and labor efficiencies
• Ensure prompt, accurate customer check-out and front-end associates adhere to company policies
• Assist with front-end functions including checkout transactions, stocking, bagging and cart collection
• Comply with food safety, sanitation and safety regulations and programs

Skills

Customer service

Interpersonal skills

Team player

Communication

Fast-paced environment

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Job description

City Market in Craig, CO is seeking a Front End Associate to deliver excellent customer service, resolve concerns, operate checkouts and assist with stocking and bagging. You will help maintain store cleanliness and ensure a friendly, efficient shopping experience for customers.

The role requires a High School Diploma or GED, at least 6 months of related experience or training, strong math and communication skills, and the ability to thrive in a fast-paced environment.