Front-End Customer Experience Lead

Hannaford; Village of Voorheesville (NY); On-site; USD 24,000 - 36,000; Full time

Job summary

Hannaford Supermarkets in Voorheesville, NY is seeking a Store Front-End/Service Desk Associate to join our team. You'll perform cashier and service desk duties, maintain appearance, and follow store policies.

This full-time role requires strong communication and the ability to learn multiple tasks; we value reliability and dedication to customer service. The job involves lifting up to 50 pounds and working in varied conditions.

Qualifications

• Effective communication and customer service skills.
• Must meet minimum age requirements (18 years).
• Demonstrated ability to learn multiple tasks and technical requirements of the job.
• Demonstrated ability to perform cashier and service desk tasks.

Responsibilities

• Observe and follow all company policies and procedures.
• Maintain neat personal appearance and follow policy.
• Assign activities to front end and service desk/kiosk associates during idle periods.
• Assist in special projects and perform other duties as assigned by supervision.
• Support and comply with all safety standards and report needed repairs or maintenance.
• Observe security standards and report abnormal behavior.
• Secure front-end change drawer when unattended; protect assets.
• Maintain sanitation standards in compliance with policy and health regulations.
• Frequently perform cashier and/or bagging functions; service desk duties as trained.
• Perform all other duties as assigned.

Skills

Effective communication

Customer service

Cashier operations

Front-end / service desk

Job description

Hannaford Supermarkets in Voorheesville, NY is seeking a Store Front-End/Service Desk Associate to join our team. You'll perform cashier and service desk duties, maintain appearance, and follow store policies.

This full-time role requires strong communication and the ability to learn multiple tasks; we value reliability and dedication to customer service. The job involves lifting up to 50 pounds and working in varied conditions.