Front End Coach — Team Leader & Customer Experience

Walmart; Laurel (MS); On-site; USD 65,000 - 100,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Stock purchase program

Paid time off (PTO)

Live Better U education benefit

Job summary

Walmart in Laurel, MS is seeking a store leadership professional to supervise and develop teams, improve customer service, and drive store performance. You will manage operations, budgeting, and staffing while promoting Walmart’s values.

The role emphasizes delivering a high-quality customer experience, mentoring associates, and implementing process improvements to meet sales and profit goals. Comprehensive benefits and growth opportunities are offered.

Qualifications

• Minimum qualifications include 2 years of college; OR 1 year retail experience and 1 year supervisory experience; OR 2 years general work experience and 1 year supervisory experience.
• For facilities selling firearms, CBC and training may be required.
• Attending and completing required trainings is mandatory.

Responsibilities

• Lead and develop teams through teaching, training, and feedback.
• Ensure customer needs and complaints are resolved; promote the One Best Way service model.
• Drive store financial performance by monitoring budget, expenses, and forecasts.
• Coordinate staffing, hiring, and development of hourly associates; foster belonging in the workplace.

Skills

Supervisory experience

People management

Customer service

Data-driven decision making

Education

Bachelor of Science in Business Management and Leadership (Live Better U)

2 years of college

Retail retail experience

Job description

Walmart in Laurel, MS is seeking a store leadership professional to supervise and develop teams, improve customer service, and drive store performance. You will manage operations, budgeting, and staffing while promoting Walmart’s values.

The role emphasizes delivering a high-quality customer experience, mentoring associates, and implementing process improvements to meet sales and profit goals. Comprehensive benefits and growth opportunities are offered.