Front End Coach & Team Leader

Walmart; Lynn (MA); On-site; USD 65,000 - 100,000; Full time

Benefits offered by this job

Health benefits

401(k) and stock purchase

PTO and various leave programs

Live Better U education benefit

Job summary

Walmart in Lynn, MA is seeking a store leadership professional to supervise and develop hourly associates, improve customer service, and drive store profitability. You will hire, train, mentor, and set expectations while promoting a culture of belonging and integrity.

Responsibilities include coordinating tasks, analyzing performance data, and implementing process improvements to ensure a high quality customer experience across store operations.

Qualifications

• Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
• 2 years’ of college; OR 1 year’s retail experience and 1 year’s supervisory experience; OR 2 years’ general work experience and 1 year’s supervisory experience.
• For facilities that sell firearms, I acknowledge that the position for which I am applying will require successful completion of a firearms- specific Criminal Background Check (CBC) and Firearms Authorized Training.
• Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).

Responsibilities

• Leads and develops teams effectively by teaching training and actively listening to associates touring stores and providing feedback.
• Tour toTeach communicating and collaborating with all levels of associates regarding store operations utilizing technology business initiatives, merchandising and company direction introducing and leading company change efforts providing clear expectations and guidance to implement business solutions.
• Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model and supporting customer service initiatives.
• Drives the financial performance and sales of the designated store area by reviewing PL statements, budgeting, forecasting and controlling expenses to meet sales and profit goals.

Job description

Walmart in Lynn, MA is seeking a store leadership professional to supervise and develop hourly associates, improve customer service, and drive store profitability. You will hire, train, mentor, and set expectations while promoting a culture of belonging and integrity.

Responsibilities include coordinating tasks, analyzing performance data, and implementing process improvements to ensure a high quality customer experience across store operations.