Front-End Coach: Lead Teams & Elevate Customer Experience

Walmart Inc.; Santa Fe (NM); On-site; USD 60,000 - 90,000; Full time

Job summary

Walmart Inc. is seeking a Store Leader to guide and develop a store team, delivering exceptional customer service and achieving financial targets. You will coach associates, manage operations, and drive merchandising strategies to maximize store performance.

You will collaborate with leadership across levels to implement business initiatives, uphold company standards, and ensure a welcoming, efficient shopping experience for customers in Santa Fe, NM.

Qualifications

• Experience leading and developing teams with coaching and feedback.
• Strong customer service focus and problem solving.
• Ability to manage budgets, forecasting and expenses.
• Experience in merchandising, inventory flow and store operations.
• Ability to collaborate across levels and build stakeholder relationships.

Responsibilities

• Lead and develop store teams through training and feedback.
• Oversee customer service initiatives and resolve complaints.
• Monitor PL, budgeting, forecasting, and expense control.
• Ensure merchandise presentation and seasonal transitions.
• Drive sales and profit goals for the designated store area.
• Coordinate job-related activities with stakeholders and set expectations.

Skills

Leadership

Customer service

Training

Communication

Open Door Policy

Team supervision

Job description

Walmart Inc. is seeking a Store Leader to guide and develop a store team, delivering exceptional customer service and achieving financial targets. You will coach associates, manage operations, and drive merchandising strategies to maximize store performance.

You will collaborate with leadership across levels to implement business initiatives, uphold company standards, and ensure a welcoming, efficient shopping experience for customers in Santa Fe, NM.