Front End Cashier- Fast, Friendly Service & Checkout Expert

Whole Foods Market; Marlton (NJ); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Whole Benefits

Store discount

Paid time off

Health & wellness program

Job summary

Whole Foods Market, Marlton, NJ, seeks a Customer Service & E-Commerce Team Member to assist customers at checkout, bag groceries, and support the customer service desk. You will uphold company standards, maintain attractive displays, and participate in health and safety compliance while delivering courteous, efficient service.

Responsibilities include efficient checkout, adherence to cash handling rules, potential training of new cashiers, and helping manage busy lines.

Qualifications

• Patience in dealing with customers and Team Members.
• Familiarity with Cashier Code Book and PLUs.
• Strong basic math skills.
• Clear and effective communication; teamwork.
• Ability to deliver information respectfully to customers, Team Members, and vendors.
• Ability to meet customer service expectations in all interactions.
• Ability to follow directions and procedures; good time management and organization.

Responsibilities

• Checks out customer groceries efficiently and accurately.
• Upholds regulations concerning sale of alcoholic beverages and taxation.
• Follows proper check, ATM, and credit procedures.
• Uses proper tare procedures for scalable items.
• Clean and stock Front End areas; maintain register; change tapes and ribbon.
• Follows cash handling procedures; aligns with cashier variance policy.
• May assist with training of new Cashier and Cashier Assistant Team Members.
• Assist supervisor in managing customer flow and reduce wait times.
• Participate in company programs as directed by leadership.
• Arrive on time; be groomed and ready to work; attend trainings and meetings.
• Provide excellent customer service and address needs promptly; use suggestive selling.
• Maximize sales through proper prep, storage, rotation, stocking, and merchandising.
• Follow and comply with SOPs including health, safety, and Weights & Measures rules.
• Maintain a clean and sanitary environment; ensure equipment cleanliness.
• Perform opening, mid, and closing duties; ensure signage and pricing accuracy.
• Report safety hazards and violations immediately.
• Perform other duties as assigned by leadership.
• For hires from Nov 2024 onward, some Shopper training and tasks may be assigned.

Skills

Patience

Cashier codes

Math skills

Communication

Teamwork

Deliver information

Customer service

Follow directions

Passion for natural foods

Work ethic

WFM quality goals

Attention to detail

Job description

Whole Foods Market, Marlton, NJ, seeks a Customer Service & E-Commerce Team Member to assist customers at checkout, bag groceries, and support the customer service desk. You will uphold company standards, maintain attractive displays, and participate in health and safety compliance while delivering courteous, efficient service.

Responsibilities include efficient checkout, adherence to cash handling rules, potential training of new cashiers, and helping manage busy lines.