Front-End Cashier & Customer Service Specialist

Whole Foods Market IP. L.P.; Newton (MA); On-site; USD 2,066,400 - 2,617,440; Full time

Job summary

Whole Foods Market in Newton, MA, is seeking a Customer Service & E-Commerce Team Member to assist customers at the check-out, bag groceries, and staff the customer service desk. You will help maintain attractive displays and support the store's Customer Service vision while following standard operating procedures.

The role emphasizes friendly and efficient service, adherence to health and safety regulations, and teamwork.

Qualifications

• Customer service oriented
• Ability to handle cash register operations
• Team player with strong communication

Responsibilities

• Checks out customer groceries efficiently and accurately.
• Upholds government regulations concerning sale of alcoholic beverages and taxation.
• Follows proper check, ATM, and credit procedures.
• Uses proper tares procedures when ringing up scalable items.
• Cleans and stocks Front End areas, including own register.
• Follows all cash handling procedures - meeting and exceeding regional cashier variance policy.
• May assist with training of new Cashier and Cashier Assistant Team Members.
• Assists supervisor in controlling customer flow and backed up lines - helping reduce customer waiting time.

Job description

Whole Foods Market in Newton, MA, is seeking a Customer Service & E-Commerce Team Member to assist customers at the check-out, bag groceries, and staff the customer service desk. You will help maintain attractive displays and support the store's Customer Service vision while following standard operating procedures.

The role emphasizes friendly and efficient service, adherence to health and safety regulations, and teamwork.