Front End Cashier & Customer Service Specialist

Kroger Family of Companies; Idaho Falls (ID); Sur place; USD 28 000 - 36 000; Plein temps

Résumé du poste

Kroger Family of Companies is hiring for a Customer Service Desk role in Idaho Falls. You will assist customers, process sales, and maintain a clean checkstand area while upholding the company's values of respect, honesty, integrity, diversity, inclusion, and safety.

The position requires at least 6 months of cashier experience, the ability to work weekends, and the capacity to handle fast-paced environments with accuracy. Training and opportunities for advancement are available at Kroger stores.

Qualifications

• High school diploma or GED or equivalent education/experience
• At least 6 months cashier experience for Customer Service Desk
• Minimum 18 years of age (19 in Idaho; 19 in Alaska if tobacco is sold)
• Ability to pass drug test
• Ability to work in a fast-paced environment
• Ability to work weekends regularly, all shifts, and overtime as needed
• Ability to organize/prioritize tasks
• Accuracy/attention to detail
• Knowledge of company policies and procedures (desirable)
• Related retail experience (desirable)

Responsabilités

• Deliver and encourage other associates to deliver excellent customer service
• Perform cashier functions, including open/close register, ring sales, tender transactions, bag merchandise, money drops and knowledge of produce codes
• Complete file maintenance log for price discrepancies
• Maintain cleanliness of checkstand area to housekeeping standards
• Answer telephones
• Comply with all corporate policies
• Promote and follow Company initiatives
• Verify EAS tags are deactivated/removed at point of sale
• Respond to EAS pedestal activations and verify tag removal as necessary
• Maintain all store accounting functions
• Prepare bank deposits of excess funds (cash and checks)
• Open and close Customer Service Desk
• Process refunds, exchanges, money orders and transfers, bill pay, gift cards, purchase orders, equipment rentals
• Provide lottery service (except Alaska) and fish and game licenses
• Send/receive faxes
• Administer lost and found
• Run vendor reports
• Work cooperatively in high-paced and sometimes stressful environments
• Manage conflict in a constructive manner
• Uphold honesty and integrity in customer and business information
• Follow directions and seek help when needed to resolve issues
• Provide support to minors, individuals with special needs, and older adults
• Perform essential functions with or without reasonable accommodation

Connaissances

Cashier experience

Customer service

Cash handling

Fast-paced environment

Attention to detail

Teamwork

Formation

High school diploma or GED

Description du poste

Kroger Family of Companies is hiring for a Customer Service Desk role in Idaho Falls. You will assist customers, process sales, and maintain a clean checkstand area while upholding the company's values of respect, honesty, integrity, diversity, inclusion, and safety.

The position requires at least 6 months of cashier experience, the ability to work weekends, and the capacity to handle fast-paced environments with accuracy. Training and opportunities for advancement are available at Kroger stores.