Front End Cashier & Customer Experience Specialist

Kroger Co.; The Dalles (OR); On-site; USD 18,000 - 23,000; Full time

Job summary

Kroger Co. is hiring for a Customer Service/Cashier role at our The Dalles store. You will assist customers, process sales, handle cash, issue refunds and exchanges, and support store operations from the service desk.

Responsibilities include maintaining checkstand cleanliness, answering phones, and following corporate policies while promoting company initiatives. Prior experience and accuracy are valued, with emphasis on teamwork and integrity.

Qualifications

• High school diploma or GED required or equivalent
• Six months cashier experience for Customer Service Desk
• Must be 18/19+ depending on tobacco sales laws
• Able to pass drug test
• Fast-paced environment experience
• Ability to work weekends and various shifts
• Ability to organize and prioritize tasks
• Accuracy and attention to detail

Responsibilities

• Deliver and encourage associates to deliver excellent customer service
• Perform cashier functions: open/close register, ring sales, handle tender, bag merchandise
• Maintain file logs for price discrepancies
• Keep checkstand area clean according to standards
• Answer telephones
• Comply with corporate policies and promote company initiatives
• Verify Electronic Article Surveillance tags are deactivated/removed at point of sale
• Respond to EAS activations and tag removal as needed
• Maintain all store accounting functions and prepare bank deposits of excess funds
• Open and close the Customer Service Desk
• Process refunds, exchanges, money orders, transfers, bill pay, gift cards, purchase orders, equipment rentals
• Provide lottery service (where allowed) and fish/game licenses
• Send/receive faxes and administer lost and found
• Run vendor reports
• Work cooperatively in high paced and sometimes stressful environments
• Manage conflict professionally and with honesty and integrity
• Follow directions and seek assistance to resolve issues
• Support and assist minors, people with special needs, and older adults
• Perform essential functions with or without reasonable accommodation

Skills

Customer service

Cash handling

Attention to detail

Conflict resolution

Teamwork

Education

High school diploma or GED

Job description

Kroger Co. is hiring for a Customer Service/Cashier role at our The Dalles store. You will assist customers, process sales, handle cash, issue refunds and exchanges, and support store operations from the service desk.

Responsibilities include maintaining checkstand cleanliness, answering phones, and following corporate policies while promoting company initiatives. Prior experience and accuracy are valued, with emphasis on teamwork and integrity.