Front End & Cashier: Customer Experience Specialist

Kroger; Longview (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Kroger in Longview, Texas is seeking a friendly cashier to assist customers and process sales. You will deliver strong customer service while upholding Kroger’s values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities include operating the register (open/close), ringing sales, handling tender transactions, bagging merchandise, responding to phones, maintaining a clean checkstand, and supporting store initiatives.

Qualifications

• High school diploma or GED, or combination of education and experience.
• Six months cashier experience to work at Customer Service Desk.
• Must be able to pass a drug test.
• Ability to work in a fast-paced environment.
• Ability to work weekends on a regular basis.
• Ability to organize and prioritize tasks.
• Accuracy and attention to detail.

Responsibilities

• Deliver and encourage excellent customer service.
• Perform cashier functions: open/close register, ring sales, complete tender transactions, bag merchandise.
• Complete file maintenance log for price discrepancies.
• Maintain cleanliness of checkstand area to housekeeping standards.
• Answer telephones.
• Comply with all corporate policies.
• Promote and follow company initiatives.
• Verify all Electronic Article Surveillance Tags are deactivated or removed from products at point of sale.
• Respond to Electronic Article Surveillance pedestal activations and verify tag removal, as necessary.
• Store accounting: maintain all store accounting functions; prepare bank deposit of excess funds (cash and checks).
• Customer Service Desk: open and close desk; refunds, exchanges, money orders, transfers, bill pay, gift cards, purchase orders, equipment rentals.
• Provide lottery service (except Alaska) and fish and game licenses.
• Send/receive faxes; administer lost and found; run vendor reports.
• Ability to work cooperatively in a high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.

Skills

Customer service

Cash handling

Attention to detail

Teamwork

Time management

Education

High school diploma or GED

Tools

Cash register

Job description

Kroger in Longview, Texas is seeking a friendly cashier to assist customers and process sales. You will deliver strong customer service while upholding Kroger’s values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities include operating the register (open/close), ringing sales, handling tender transactions, bagging merchandise, responding to phones, maintaining a clean checkstand, and supporting store initiatives.