Front End Cashier - Customer Experience Specialist

The TJX Companies, Inc.; Hudson (MA); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Medical/dental/vision

Job summary

The TJX Companies, Inc. (TJ Maxx) in Hudson, MA is hiring a Customer Service Associate to deliver a high-quality shopping experience. You will engage with customers, maintain a clean, organized store, and uphold loss prevention and merchandise standards while supporting various store areas as needed.

Ideal candidates show excellent customer service, strong communication, and teamwork, with the ability to multitask, lift objects, and adapt to changing priorities. Weekend availability is required.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Ability to multitask in a dynamic retail environment.
• Able to respond to changes in direction or priorities.
• Capable of lifting heavy objects with or without assistance.
• Works effectively with peers and supervisors.
• Retail customer experience is preferred and helpful.

Responsibilities

• Model established customer experience practices with customers and colleagues.
• Accurately rings purchases/returns and handles cash according to procedures.
• Promotes credit and loyalty programs to customers.
• Maintain merchandising standards and prepare items for the sales floor.
• Support store recovery and cleanliness throughout the day.
• Uphold safety, labor laws, and loss-prevention policies.
• Assist in various store areas as needed to meet business needs.
• Other duties as assigned.

Skills

Customer service

Communication

Organization

Multitasking

Adaptability

Physical stamina

Teamwork

Weekend availability

Retail experience

Job description

The TJX Companies, Inc. (TJ Maxx) in Hudson, MA is hiring a Customer Service Associate to deliver a high-quality shopping experience. You will engage with customers, maintain a clean, organized store, and uphold loss prevention and merchandise standards while supporting various store areas as needed.

Ideal candidates show excellent customer service, strong communication, and teamwork, with the ability to multitask, lift objects, and adapt to changing priorities. Weekend availability is required.