Front-End Cashier & Customer Experience Lead

Lowe's; Joplin (MO); Sur place; USD 24 000 - 32 000; Plein temps

Avantages offerts par ce poste

Restaurant d'entreprise

Indemnités de stage/alternance

Résumé du poste

Lowe's in Joplin, MO is seeking a customer-service oriented cashier to assist customers with locating and selecting merchandise and to process sales at the register. You will load items, answer questions, and promote Lowe’s programs while maintaining store standards.

The role involves assisting on the front end, ensuring efficient checkout, and upholding safety and housekeeping procedures in a busy retail environment.

Qualifications

• High school diploma or GED or equivalent years of experience.
• <1 year experience with computer use (inputting, accessing, modifying, or outputting information)
• <1 year experience using common retail technology such as smartphones and tablets
• 1 year retail cashier experience
• Ability to obtain sales-related licensure or registration if required by law

Responsabilités

• Provides SMART customer service by following Lowe’s policies.
• Assists customers in locating, demonstrating, selecting, carrying, and loading merchandise.
• Responds to customer and employee questions and guides them through projects in-store.
• Communicates information about stock, special orders, features, warranties, and Lowe’s programs.
• Coaches and trains associates in departmental duties and sales opportunities (CSA Front End Team).
• Processes sales, returns, and refunds at the cash register per guidelines.

Connaissances

Customer service

Cashier experience

Communication skills

Retail technology familiarity

Formation

High school diploma or GED

Outils

POS system

Cash register

Description du poste

Lowe's in Joplin, MO is seeking a customer-service oriented cashier to assist customers with locating and selecting merchandise and to process sales at the register. You will load items, answer questions, and promote Lowe’s programs while maintaining store standards.

The role involves assisting on the front end, ensuring efficient checkout, and upholding safety and housekeeping procedures in a busy retail environment.