FRONT END/CASHIER

Fred Meyer; Bothell (WA); On-site; USD 30,000 - 40,000; Part time

Job summary

An established industry player is seeking a Customer Service Associate to join their team. This role is pivotal in delivering excellent service and ensuring a smooth sales process while upholding core values of respect and integrity. Ideal candidates will thrive in a fast-paced environment and possess strong organizational skills. With opportunities for growth and comprehensive benefits, this position is perfect for those passionate about helping others and eager to learn. Join a diverse team committed to creating memorable experiences for customers and communities alike.

Benefits

Healthcare coverage

Flexible scheduling

Emotional and financial support

Associate discounts

Tuition reimbursement

Training programs

Qualifications

• Six months cashier experience for Customer Service Desk roles.
• Ability to work in a fast-paced environment, including weekends.

Responsibilities

• Deliver excellent customer service and motivate others.
• Perform cashier duties: handle transactions and bag merchandise.
• Manage store accounting functions and operate the customer service desk.

Skills

Customer Service

Cash Handling

Organizational Skills

Attention to Detail

Education

High School Diploma or GED

Job description

Job Description: Customer Service Associate at Fred Meyer

Assist customers and process sales while demonstrating the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Based in Portland, Oregon, Fred Meyer merged with The Kroger Company in 1998. Today, we're serving customers in over 120 stores across Oregon, Washington, Idaho, and Alaska.

As part of the Kroger family, we pride ourselves on bringing diverse teams together with a passion for food and people, unified by the purpose: To Feed the Human Spirit. We strive to create memorable experiences for our customers, communities, and colleagues, with food at the center of it all.

We value people and aim to support your growth by providing the resources you need for success at work and in life. If you're caring, purpose-driven, and eager to learn, your potential is limitless.

Whether you're seeking a part-time role or a new career, we have an opportunity for you. Apply today to join our Fred Meyer family!

What You Will Receive:

The Kroger Family offers comprehensive benefits supporting your well-being, including:

• Healthcare coverage: medical, dental, vision, and prescriptions through company or collective bargaining plans.
• Flexible scheduling with paid time off, including holidays and sick leave, based on eligibility and tenure.
• Emotional and financial support through free counseling and financial coaching.
• Associate discounts on various purchases.
• Up to $21,000 in tuition reimbursement over your career.
• Opportunities for growth through training programs and diverse career paths.

Minimum Requirements:

• High school diploma or GED, or relevant education and experience.
• Six months cashier experience for Customer Service Desk roles.
• Minimum age: 18 years (19 in Idaho and Alaska if selling tobacco).
• Ability to pass a drug test.
• Ability to work in a fast-paced environment, including weekends, any shift, and overtime as needed.
• Organizational and prioritization skills.
• Attention to detail and accuracy.

Preferred Qualifications:

• Knowledge of company policies and procedures.
• Related retail experience.

Key Responsibilities:

• Deliver excellent customer service and motivate others to do the same.
• Perform cashier duties: open/close register, ring sales, handle transactions, bag merchandise, and know produce codes.
• Maintain price discrepancy logs and cleanliness standards.
• Answer phones and comply with corporate policies.
• Promote company initiatives and ensure security measures like deactivating tags.

Store and Customer Service Desk Duties:

• Manage store accounting functions and bank deposits.
• Operate the customer service desk: process refunds, exchanges, money orders, bill payments, gift cards, and rentals.
• Provide lottery and licensing services where applicable.
• Handle administrative tasks like faxing, lost and found, and vendor reports.
• Work cooperatively in a high-paced environment, manage conflicts, and act with honesty and integrity.
• Support minors, individuals with special needs, and seniors as needed.