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Job Description
Assist customers and process sales. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.
Responsibilities
- Deliver and encourage other associates to deliver excellent customer service
- Perform cashier functions, including opening/closing register, ringing sales, completing tender transactions, bagging merchandise, making money drops, and knowing produce codes
- Complete file maintenance logs for price discrepancies
- Maintain cleanliness of checkstand area to housekeeping standards
- Answer telephones
- Comply with all corporate policies
- Promote and follow company initiatives
- Verify all Electronic Article Surveillance Tags are deactivated or removed at point of sale
- Respond to Electronic Article Surveillance activations and verify tag removal as necessary
Store Accounting
- Maintain all store accounting functions
- Prepare bank deposits of excess funds (cash and checks)
Customer Service Desk
- Open and close desk
- Process refunds, exchanges, money orders, transfers, bill pay, gift cards, purchase orders, and equipment rentals
- Provide lottery services (except Alaska) and fish and game licenses
- Send/receive faxes
- Administer lost and found
- Run vendor reports
- Work cooperatively in a high-paced and sometimes stressful environment
- Manage conflict in a nonconfrontational and cooperative manner
- Act with honesty and integrity regarding customer and business information
- Follow directions and seek assistance when necessary
- Support and assist minors, individuals with special needs, and older adults
- Perform essential functions with or without reasonable accommodation
Qualifications
Minimum
- High school diploma or GED, or relevant education and experience
- Six months cashier experience at Customer Service Desk
- Minimum 18 years of age (19 in Idaho/Alaska if selling tobacco)
- Ability to pass drug test
- Ability to work in a fast-paced environment
- Willingness to work weekends, any shift, and overtime as needed
- Organizational and prioritization skills
- Accuracy and attention to detail
Desired
- Knowledge of company policies, procedures, and organizational structure
- Related retail experience
About Us
From a single grocery store in Cincinnati over a century ago, Kroger has grown into the nation’s largest grocer with nearly 2,800 stores across 35 states. We are committed to bringing diverse teams together with a passion for food and people to "Feed the Human Spirit." We innovate continuously to create great experiences for our customers, communities, and employees. We value people and aim to support your growth and success at work and in life. Whether seeking part-time work or a new career, apply today to join our Kroger family!
Benefits
We offer comprehensive benefits to support your well-being, including:
- Healthcare coverage (medical, dental, vision, prescriptions)
- Flexible scheduling with paid time off, holidays, and sick leave
- Emotional and financial support through counseling and financial tools
- Employee discounts on various purchases
- Tuition reimbursement up to $21,000
- Training programs and career growth opportunities