Front-End Associate — Local Grocery

Fresh-Grocer; Philadelphia (Philadelphia County); On-site; USD 28,000 - 36,000; Full time

Job summary

Fresh Grocer, located in Philadelphia, PA, is seeking a Front-End Associate to deliver a great customer experience, accurately scan, price and bag products, handle payments, and assist customers in person or by phone. The role requires friendly, efficient service and adherence to company policies.

Responsibilities include cash handling, knowledge of store products, and supporting Wakefern program eligibility. The position emphasizes safety, teamwork, and dependable attendance.

Qualifications

• Ability to read, write, speak English proficiently.
• Ability to perform basic math.
• Ability to stand/walk for the duration of a scheduled shift.
• Ability to lift 25 lbs, and occasionally 50 lbs.
• Ability to interact with Customers in a friendly and helpful way.
• Ability to work cooperatively with others.
• Ability to adhere to time and attendance policies.

Responsibilities

• Maintain a clean, neat, organized and safe work environment.
• Greet Customers and provide prompt, courteous service and assistance.
• Enter Customer information into database for eligibility of Wakefern programs.
• Understand operation of cash register and follow all cash handling procedures.
• Knowledgeable about the various types of products carried in the store.
• Sort and return items back to normal location with priority; attention to refrigerated and perishable items.
• Handle all damaged merchandise in accordance with Company procedures.
• Perform price check functions, if needed.
• Answer phone promptly and in a professional manner and direct as Company policies dictate, issue refunds and Price Plus cards.
• Utilize and maintain equipment as required by department; report any equipment problems immediately.
• Be familiar with digital processing equipment and differentiate between images and related merchandise.
• Check prices and be knowledgeable about item locations in the store.
• Promote current charitable promotions to Customers.
• Stand at work station for duration of shift, may exceed 8 hours.
• Understand and adhere to Company shrink guidelines as relates to Courtesy Desk operations.
• Regularly lift, pull, push and rotate merchandise that weighs 25 lbs. and occasionally 50 lbs.
• Perform duties in accordance with QA hand washing standards and use disposable gloves when handling food.
• Keep floor clear of debris and spills.
• Perform all duties in accordance with Local, State and Federal regulations and Company policies.

Skills

Customer service

Cash handling

Basic math

English language

Teamwork

Job description

Fresh Grocer, located in Philadelphia, PA, is seeking a Front-End Associate to deliver a great customer experience, accurately scan, price and bag products, handle payments, and assist customers in person or by phone. The role requires friendly, efficient service and adherence to company policies.

Responsibilities include cash handling, knowledge of store products, and supporting Wakefern program eligibility. The position emphasizes safety, teamwork, and dependable attendance.