Front End Associate — Customer Experience & Growth

Kroger Co.; Greenwood Village (CO); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health insurance

Flexible scheduling

Employee assistance program

Discounts on purchases

Tuition reimbursement

Career growth opportunities

Job summary

Kroger Co. is seeking a Front End Supervisor at our Greenwood Village store to ensure exceptional customer service and smooth front-end operations.

The role emphasizes efficiency, teamwork, and adherence to policies, while maintaining a clean and safe shopping environment. The position requires strong communication, a customer-first attitude, and the ability to train and coach associates in front-end procedures, pricing accuracy, and checkout operations.

Qualifications

• High School Diploma or GED required.
• 6 months related experience or training or equivalent.
• Strong interpersonal and customer service skills.
• Good math, and basic business math.
• Sound judgement and decision making.
• Friendly, outgoing, team-oriented demeanor.
• Ability to work in a fast-paced environment.
• Strong written and oral communication skills.

Responsibilities

• Demonstrate teamwork to ensure customer satisfaction and a pleasant working environment.
• Provide friendly, efficient customer service with sincerity and respect.
• Greet and assist customers and escort them to products as needed.
• Anticipate customer needs and resolve issues to build loyalty.
• Oversee front end operations to meet sales and labor goals with cost controls.

Skills

Customer service

Team player

Communication

Fast-paced environment

Education

High School Diploma or GED

Tools

MS Word

MS Excel

Job description

Kroger Co. is seeking a Front End Supervisor at our Greenwood Village store to ensure exceptional customer service and smooth front-end operations.

The role emphasizes efficiency, teamwork, and adherence to policies, while maintaining a clean and safe shopping environment. The position requires strong communication, a customer-first attitude, and the ability to train and coach associates in front-end procedures, pricing accuracy, and checkout operations.