Front End Associate - Customer Experience Champion

Kroger Family of Companies; Manhattan (KS); On-site; USD 17,000 - 21,000; Full time

Job summary

Kroger Family of Companies in Manhattan, KS seeks a friendly and efficient cashier to deliver exceptional customer service at the checkout. You will process transactions, handle various payment methods, and uphold store policies to ensure a clean, welcoming environment.

Responsibilities include operating the POS, assisting customers, staying informed about weekly ads, and maintaining safety and accuracy in all interactions. Prior experience in retail is desirable.

Qualifications

• Customer service experience is required.
• Ability to handle stressful situations with composure.
• Effective communication skills in interactions with customers and team members.
• Knowledge of basic math for transactions and balancing accuracy.

Responsibilities

• Greet, engage, and assist customers.
• Process customer transactions quickly and accurately at the check lane.
• Understand and operate the POS system including cash, checks, credit/debit, SNAP EBT, and loyalty offers.
• Adhere to cash handling, loss prevention, and pricing discrepancy reporting policies.
• Follow guidelines for restricted sale items (alcohol, tobacco, DVDs) and safety regulations.
• Stay current with ads and promotions and assist customers with questions.

Skills

Customer service

Stressful situations

Communication skills

Basic math

Job description

Kroger Family of Companies in Manhattan, KS seeks a friendly and efficient cashier to deliver exceptional customer service at the checkout. You will process transactions, handle various payment methods, and uphold store policies to ensure a clean, welcoming environment.

Responsibilities include operating the POS, assisting customers, staying informed about weekly ads, and maintaining safety and accuracy in all interactions. Prior experience in retail is desirable.