Front Desk-Woodspring Suites- PM & Night audit Positions open

Tapestry Conshohocken; Morrisville (NC); On-site; USD 2,066,000 - 2,617,000; Part time

Benefits offered by this job

Medical/dental/vision plans

Life insurance

ST/LT disability options

401K options

Tuition assistance

Discounted room rates

Job summary

Concord Hospitality in Morrisville, NC is seeking Front Desk staff for PM and Night Audit shifts. You will be at the hub of guest interactions, handling check-ins, inquiries, and guest needs with courtesy and professionalism.

This on-site, part-time role offers opportunities within a hospitality-focused company that values development and teamwork.

Responsibilities

• Assisting guests efficiently, courteously and professionally at all times.
• Answering phone calls and checking in guests through a computer.
• Maintain a high level of service and hospitality.
• Deal with guest concerns promptly and ensure satisfaction.
• Post guest charges and follow cash handling procedures.
• Handle guest mail and messages with privacy and professionalism.
• Be knowledgeable of the hotel brand and programs.
• Communicate effectively with departments and management about guest comments and concerns.
• Respond quickly to calls, lobby visitors and team members needing front desk assistance.
• Know hotel safety and emergency procedures.

Tools

Choice Advantage

Job description

Front Desk-Woodspring Suites- PM & Night audit Positions open

• Posted on August 7, 2026

Locations

Showing 1 location

NC, WSS Morrisville
610 Airport Blvd
Morrisville, NC 27560, USA

• On-site
• Front Office
• Part-Time
• Requisition #: FRONT062935

Description

Front Desk & Guest Care

We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy engaging with others and have a winning personality and high sense of responsibility – this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect.

Role Responsibilities

• Assisting guests efficiently, courteously and professionally at all times.
• Answering phone calls virtually and checking in guests through a computer
• Maintain a high level of service and hospitality.
• Promptly and effectively deal with guest concerns or issues and see all are met to satisfaction in timely manner.
• Post guest charges, collect payments and follow all cash handling procedures as required by Concord.
• Handle guest mail and messages with respect to privacy and professionalism.
• Be knowledgeable of the hotel brand and various programs (travel programs, special offers).
• Be a great communicator to various departments and management on guest comments and concerns.
• Respond quickly to incoming calls, lobby visitors and team members needing front desk assistance.
• Have full knowledge of hotel safety and emergency procedures.

Here are some reasons our associates like working for us:

Benefits (Full Time Associates only)

We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.

Why Concord?

Our culture is based on our five Cornerstones and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun. It’s important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market. At Concord, you can enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you.

We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace.

Licenses & Certifications

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

Qualifications

Skills

Behaviors

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Motivations

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Education

Experience

Preferred

2 years: Choice Advantage