Front Desk Wellness Representative

Restore Hyper Wellness; Los Gatos (CA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Employee discounts

Opportunity for advancement

Wellness resources

Flexible schedules

Casual Dress-code

Fun, wellness-focused work environment

Job summary

Restore Hyper Wellness in California is seeking helpful team members to support clients at our Los Gatos location. You’ll greet guests, explain wellness services, and assist with bookings, memberships and payments to deliver a top‑notch customer experience.

We value enthusiasm for helping people improve their health. This role involves onboarding clients, educating them on services and maintaining a safe, vibrant store culture in a casual, wellness‑focused environment.

Qualifications

• Experience in customer-facing roles preferred.
• Ability to engage with clients and explain services clearly.
• Comfort with handling bookings and cash transactions.

Responsibilities

• Greet clients and assist them with Restore’s wellness services.
• Answer inquiries, manage bookings, and process cancellations.
• Onboard new clients and educate on services and at‑home care.
• Tour clients and upsell service packages and memberships.
• Perform opening/closing procedures and keep data reports.

Skills

Customer service

Communication

Teamwork

Job description

Company Overview

Restore Hyper Wellness is the leading retail provider of alternative health and wellness modalities in the United States. Our goal is to make Hyper Wellness® widely accessible, affordable, and fun. This means helping people from all walks of life feel better and perform at a higher level so they can do more of what they love in life. Inc. 5000 ranked Restore the #113 Fastest Growing Company in America, the #17 Fastest Growing Company in Texas, and the #1 Hottest Franchise in America!

Benefits:

• Employee discounts
• Opportunity for advancement
• Wellness resources
  
  
  

Benefits/Perks

• A competitive hourly wage plus bonuses
• Flexible Schedules
• Casual Dress-code
• Fun, wellness-focused work environment
  
  
  

Company Overview

Restore Hyper Wellness is the leading retail provider of alternative health and wellness modalities in the United States. Our goal is to make Hyper Wellness® widely accessible, affordable, and fun. This means helping people from all walks of life feel better and perform at a higher level so they can do more of what they love in life. Inc. 5000 ranked Restore the #113 Fastest Growing Company in America, the #17 Fastest Growing Company in Texas, and the #1 Hottest Franchise in America!

Job Summary

Are you passionate about helping people live healthier lives so they can do more of the things they love? If so, you’re amazing! That’s what we’re all about at Restore, which means we’re always seeking team members who share this passion. Our Hyper Wellness Representatives are the face of each Restore location and play an integral role in delivering a high-quality customer experience.

Responsibilities

• Greeting clients and assisting them with Restore’s wellness services
• Answering general inquiries, settling guest accounts, returning important voicemails, and facilitating the booking, scheduling, rescheduling, and cancellation process
• Onboarding new clients
• Educating clients on Restore services, including medical benefits, precautions, and at-home care
• Conducting tours and selling service packages and memberships
• Performing opening and closing procedures: day to day operations, running reports and recording key data
• Responsible for cash drawer contents and transactions throughout the shift
• Maintain a safe, clean and secure environment for all guests and employees.
• Create a fun and engaging store culture by ensuring every team member is involved, valued, and recognized for his/her contributions.
  
  
  

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Restore Hyper Wellness.