Front Desk & Visitor Services Specialist

The GEO Group, Inc.; Florence (AZ); On-site; USD 32,000 - 38,000; Full time

Benefits offered by this job

Paid Time Off

Paid Holidays

401(k) Matching

Health Insurance

Vision Insurance

Life Insurance

Health Savings Account

Tuition Reimbursement

Employee Discount

Reduced Tuition Rates

Disability Insurance

Employee Assistance Program

401(k)

Pet Insurance

Dental Insurance

Paid Training

Flexible Spending Account

Job summary

The GEO Group, Inc. is seeking a front desk/clerical professional to support our facility operations. Under direct supervision, you will answer phones, greet visitors, route inquiries, and provide basic administrative assistance to staff and departments.

You will need a high school diploma or GED and a strong commitment to customer service, confidentiality, and teamwork. This on-site role supports the company’s mission in evidence-based rehabilitation and community services.

Qualifications

• Pleasant demeanor and ability to provide superior customer service.
• Ability to read and comprehend simple instructions, short correspondence, and memos; write simple correspondence.
• Ability to effectively present information one-on-one and to small groups; maintain confidentiality.

Responsibilities

• Operate the facility telephone system and direct incoming calls.
• Greet visitors and vendors; assist with transportation arrangements as needed.
• Provide clerical support and basic administrative tasks as required.
• Answer calls, take messages, and route to appropriate personnel or department.
• Maintain appointment calendars and office supplies; process basic payments and travel vouchers.

Skills

Customer service

Multitasking

Communication

Reading & writing

Attention to detail

Telephone etiquette

Confidentiality

Computer literacy

Education

High school diploma or GED

Tools

Office software

Job description

The GEO Group, Inc. is seeking a front desk/clerical professional to support our facility operations. Under direct supervision, you will answer phones, greet visitors, route inquiries, and provide basic administrative assistance to staff and departments.

You will need a high school diploma or GED and a strong commitment to customer service, confidentiality, and teamwork. This on-site role supports the company’s mission in evidence-based rehabilitation and community services.